ASC (American Screening Corp)
Appointment Scheduler Sales Assistant
We are currently seeking a outgoing, detail-oriented and organized individual to join our team as an Appointment Scheduler/Reorder Assistant. In this role, you will be handling high volume calls and play a crucial part in ensuring the smooth operation of our daily sales activities, managing appointments, and providing essential reorder support to our team by making 150 - 200 calls per day.
- Manage and coordinate reorder appointments and demo meetings for the sales team.
- Utilize scheduling software to optimize sales call appointment booking and resource allocation.
- Make 150 - 200 calls per day.
- Act as the first point of contact for clients, providing professional and friendly assistance.
- Respond to customer inquiries, resolve issues, and ensure customer satisfaction.
- Perform general sales assistant tasks, including data entry, filing, and calling customers for reorders.
- Assist with the preparation of reports, presentations, and other documentation.
- Communicate effectively with team members to coordinate schedules and ensure efficient workflow.
- Handle incoming calls and directing them to the appropriate sales team members.
- Maintain accurate and up-to-date records of appointments, client interactions, and other relevant information.
- Assist in maintaining organized electronic and physical filing systems.
- Proven experience as an appointment scheduler or salesperson is preferred.
- Strong organizational and time-management skills.
- Excellent communication and interpersonal abilities.
- Proficient in using office software and scheduling tools.
- Attention to detail and accuracy in record-keeping.
- Ability to multitask and prioritize tasks effectively.
- High school diploma or equivalent; additional qualifications in sales or marketing are a plus.
- Previous experience in a similar role is advantageous.
- Monday to Friday
- Sales/Marketing: 1 year (Preferred)
- Appointment scheduling: 1 year (Preferred)
- Shreveport, LA 71106 (Required)
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The National Drug & Alcohol Screening Association (NDASA) is a member-owned, member-driven, member-operated organization whose mission is to advocate for safe and drug-free workplaces and communities through legislative advocacy, education, training and excellence in drug and alcohol screening services. We offer a multitude of member benefits and discounts, keeping our members informed with weekly communications, a quarterly newsletter, a weekly podcast and Town Hall Meeting, monthly educational webinars and an annual conference. Our training, certification and accreditation programs are second to none. Member participation opportunities include committees, State Affiliates program, course re-seller training, promotions & sponsorships, and regional training events.
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